June 13, 2018

Concierge Home Care

Concierge Home Care ServicesAt CompassCare, we believe that successful aging and personal contentment come from a balance of factors, including:

  • Financial
  • Legal
  • Cognitive
  • Socialization
  • Mobility
  • Personal Purpose

CompassCare has developed a unique 360 Degree Assessment and Plan for Successful Aging™ to help our clients take control of their aging process and preserve their choices for the future.  We conduct this assessment and summary care plan for all of our clients at the beginning of the relationship. It is an integral part of assistance and home concierge care at CompassCare.

All new clients are asked to complete a detailed Client Questionnaire. This is matched against our highly-trained caregiver profiles using our proprietary matching algorithm to ensure the best possible potential match between the client and their concierge home care aide. We take great care to place the right caregiver with the right client.

At CompassCare, we are extremely sensitive to the sanctity of the home for each client. Our Client Questionnaire also enables us to very clearly understand how our clients would like to interact with our CompassCare Assistants as well as their preferences as to how our CCAs are to assist them in their own homes.

Home Care Concierge

Prior to starting service for any client, one of our registered nurses and a member of our Client Care Team will conduct a complementary 360-degree intake and assessment conducted by one of our registered nurses prior to placement of our home concierge caregiver.  Our nurses provide close oversight of our CompassCare Assistants and are always available to make home visits.  We do not simply place a caregiver in the home and leave; we are committed to finding, maintaining, and nurturing the caregiver and client relationship over time.

All of our Compass Care Assistants are state Department of Health licensed, Certified Nursing Assistants (CNA) or Home Health Attendants (HHA). In addition, all of our CCAs are Red Cross certified in CPR and First Aid. All of our caregivers outside of NYC (and many who live in NYC) are able to drive.  We conduct a rigorous vetting process with our CCAs before they are hired: a minimum of two rounds of personal interviews; competency testing, personality testing, state and national background checks; DMV driving record checks; drug testing and vaccination record checks. All of our CCAs are fully bonded and insured.  In addition to the standard home aide certification, the majority of our CCAs hold a college degree. Most importantly, they truly have a passion for home concierge care and they’re proud to call this their profession.

Our Compass Care Assistants are available to provide the following home care concierge services:

  • Cooking
  • Household and Personal Administration
  • Grooming
  • Dressing
  • Bathing
  • Toileting
  • Eating
  • Cooking
  • Transportation and Transferring
  • Shopping and Errands
  • Light Housekeeping
  • Companionship and Socialization
  • Medical, Dental and Therapy Appointments

In addition, we are able to provide single visit check-in services where we will run down a checklist of items to ensure that an older adult, living at home alone, is safely and comfortably managing their lives and households.

At CompassCare, our aim is to provide older adults with engaging, positive home concierge services to not only provide the senior with a better, more fulfilling life, but also to bring peace of mind to their loved ones. We have a passion for senior, and it shows with the quality of home care we provide.