“Partnering with Compass Care has been a wonderful and seamless experience. Beginning with the attention that’s given to finding the appropriate caregiver for each patient and continuing with their efforts to ensure the patient feels truly comfortable and supported by the aide, they share our patient-first philosophy. It’s abundantly clear how much the team cares about the well-being of their patients and their families, and this has shown in how satisfied our members have been with the quality of the care they receive.
“Compass Care saved our family. When my mother-in-law wasn’t able to drive anymore or care for herself properly in her own home, we were faced with the tough decision to have her live with us, place her in an assisted living or let her continue to live at home with help, which was her wish. After several falls, we were hesitant for her to be alone. Compass Care guided us through the process and it was smooth sailing with the caregivers who were placed with her. Unlike friends who have used other home care services, Compass Care rarely had turnover and the caregivers were patient with my mother-in-law. She was a pediatric nurse for 50+ years, so she didn’t accept help or follow instructions easily, but Compass Care, from the CEO down to the office staff treated her as an equal. They were patient and kind. We were relieved that she was safe and being taken care by people who treated her like one of the family. Even now that she has passed, staff still remember her and they have helped us find care for my father who lives in another part of the country. It is concierge, so it’s more expensive than other caregiver companies, but so worth it. We miss the staff at Compass Care, but we’re happy to know exactly where to go if we’re in that position again.”
“CompassCare was excellent in every way. And I am not someone who uses superlatives lightly. The caretakers were caring and competent and their coordinator was professional and always available. I strongly recommend their service to even the most demanding and discerning of clients. They will impress even those of you who feel you never can find full value, yes, they will impress even you.”
“This has been a very difficult year for so many reasons – Having the team at Compass Care be by my and my mom’s side has been one of the few saving graces of 2020. It has allowed me to have complete peace of mind, knowing that when I can’t be there my mom is safe and very well cared for. Olivia and Edebar are like angels – so warm and kind, attentive and responsible. They treat my mom as if she were a family member, and not just a job. Dana has been fantastic from the start – completely empathetic to my situation, full of information and resources, on top of everything. Compass Care has provided me and my mom with a whole excellent team, including a nurse practitioner and a care team manager – there are regular Zoom meetings where I can bring up any questions or concerns, and everyone can compare notes and discuss thoughts. It is worth the cost, and I am incredibly grateful to everyone there. Thank you and Happy New Year to all of you!!”
“We really love Compass Care. They’ve been extremely professional and responsive in all respects, and every person we’ve interacted with is, first and foremost, compassionate and caring. We know my mom is in great hands!.”
“I highly recommended CompassCare to anyone who may be in need of a superlative home care team, of caring, respectful, knowledgeable and extraordinarily well trained care givers and case managers. I have referred clients to CompassCare and have heard nothing but raves about their staff and their services. CompassCare is truly providing concierge level services to my clients. I highly recommend them.”
“I no longer felt alone, and my husband and I have received professional, caring, supportive services. I am grateful that at times our CompassCare aides and Lisa help me to realize and accept that my husband needs a higher level of care. The agency is flexible, allowing me to have an occasional vacation, to return home rested, refreshed, and ready to resume my role as primary caregiver. My husband and I are happy to see his aides when they arrive. They are intelligent, delightful, well-trained people. In short, CompassCare provides compassionate care. We couldn’t ask for more.”
“CompassCare provided excellent care for my father, who was 81 at the time of service. They matched my father with an exceptionally capable and bright care giver, who provided the companionship that he was looking for. She accompanied him to several concerts and theatrical events, and Provided transportation to and from his family’s home 120 miles away. From the initial consultation to the end of the service, the experience was wonderful.
The Sr staff member was very thorough when completing the initial evaluation, which lead to a perfect match. Billing was always clear, and all questions were answered in a timely manner.
I highly recommend this service”
“CompassCare has been and continues to be a most professional and great help to our family. We had tried several avenues of potential help for my sister-in-law who has Alzheimer’s. After our initial talks, a member of CompassCare came to our house to meet with our family. The time and attention to find the right caregiver, the follow up and support has been and continues to be exemplary.”
“Going to CompassCare was an easy decision for me… I feel very confident that my sister and I have a partner in providing care for my folks such that they are able to remain independent and in their home as long as possible… they call their care givers CompassCare Assistants, they provide my sister and I peace of mind that my parents are being cared for not only in a skilled, professional manner but with love. They are much more than assistants, they have become a lifeline.”
“CompassCare has done an excellent job of providing care for my mother. After a long time search for a caregiver, I reached out to CompassCare. Our care manager is in constant communication with both of us and she listens to all of our concerns and helps us navigate through the care process. I was very impressed by the way in which they were able to match a compatible caregiver with my mom… The relationship that she has developed with her caregiver enables me to have peace of mind in knowing that my mom is happy and her needs are being met.”
“We needed assistance for my father in law when his regular caretaker was unavailable. He was very resistant to having somebody new so we did some research and found CompassCare. We are so glad we did. The woman they sent was reliable, helpful, very nice and totally professional. Most importantly, she got my father in law to talk and to appreciate her being there. For my wife and I, it was such a relief to see that he was happy and well taken care of. Thank you CompassCare!”
“I write to you today as a friend of an Alzheimer’s patient whose family lived out of town. It was left on the main to me to get things started as she had several falls as well as getting lost.
I contacted CompassCare and was astonished as to how you so quickly responded with the most professional care and concern. A great weight was immediately lifted as I realized that caring people actually exist and that one can actually depend on others to do as they say they will do.
Your staff treated my friend with great respect in many difficult situations. She didn’t want strangers in her house and as gracious and polite as she was,
made it difficult to maintain care for her. The exceptionally well trained staff met her every need with great deference and respect. I was so grateful they knew exactly what and how to handle each situation.
My thanks to one and all for the care given my dear friend. It was exceptional in every way.”
“I am writing this letter to record my thanks to and appreciation of the services
provided by CompassCare LLC of Stamford, CT for their services which were
provided between October 2015 and January 2017.
By way of background, in 2010 my wife was diagnosed with Alzheimer’s Disease.
As expected, her condition slowly deteriorated and by mid-2015, she needed
assistance in her performing daily activities.
During the fifteen months that CompassCare provided daily care, the staff at both Head Office and in our home was of the highest order. Caregivers showed up on time, had a good understanding of how to deal with my wife’s condition and exhibited the kind of respect that one could only hope for.
In addition, senior staff at the company’s head office maintained regular contact with me so that I knew when there a substitute caregiver was required due to vacations, training or other unavoidable circumstances.
The senior financial staff also worked hard to help us through the complex
requirements mandated by our health insurance provider, selected many years
before; but, whose coverage we had not previously sought.
I am therefor pleased to recommend CompassCare to people with similar needs without reservation.”
“My family contacted CompassCare after my mother’s stroke in April. Since this was new territory in managing her care we had no idea what to expect or look for in a care-giving agency. We were very lucky to have found CompassCare. They have provided top caregivers. The primary caregiver has been a god send to my mother’s life. She calls this woman her best friend and loves having her as a companion. All the individuals provided by CompassCare extremely competent and kind. The team at CompassCare also is very attentive to our family needs and whenever there is an issue they immediately provide solutions. I would highly recommend CompassCare.”
“Compass Care helped our entire family manage a difficult and trying time in our lives. With the sudden passing of our father, we knew our mother would be in need of some additional in-home care. Though she was opposed to it at first, she grew to appreciate the help, warmth, and compassion that each member of our Compass team provided to her, and as her needs increased she came to rely on their assistance more and more. Ours was a complicated situation and the Compass team rose to the occasion with each and every challenge we presented. It gave us all great comfort to know we had the entire team to call on as our mother’s needs changed, and they were with us through some very difficult times.
We are all grateful for the respect and dignity they showed to our mother, and the love and warmth they extended to our entire family.”
“Managing the care for an aging parent with dementia is an incredibly difficult task, and thankfully I have had CompassCare with me each step of the way. From the moment they were introduced to my father, they have provided a level of care and support that has made an incredible difference in his life. Their team of compassionate professionals has worked tirelessly in support of my father – and for this I am extremely grateful.”
“Back in June, my mom was diagnosed with metastatic breast cancer. She lost her ability to walk very quickly and it was becoming more and more clear she needed full-time care. That was when I found Compass Care. Compass Care is the most amazing company in the world. They provided care to my mom in a way that I didn’t even think was possible. They made themselves available, they were accommodating to changes, and they went out of their way to be a resource to me as well. Not only is their staff wonderful but the aids that they employ are equally amazing! My mom ended up passing away in December and not only did they come to my mom’s funeral, but they also have continued to offer support to me during this difficult time. If you are looking for a home care agency, look no further. I highly recommend Compass Care and will absolutely be using them in the future if the situation presents itself again.”