Learn More About Us
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Who We Are
Founded in 2014, on the simple premise that most of us would prefer to live independently at home as we grow older, CompassCare has formulated an approach to personal assistance, companionship and home care which safely empowers independence for older adults while providing peace of mind to their families. Founded by a world-famous geriatrician and gerontologists, our senior staff has collectively logged well over 150 years of direct clinical, academic and professional experience in the field of elder home care. Our seasoned professionals bring their complete personal and professional experiences and skills together with the creation of CompassCare.
We understand that as we age, one size does not fit all when it comes to personal assistance, companionship and caregiving. People have different needs, needs change over time and each family's situation is unique. We are keenly aware that there are many constituents when providing care to our clients and we are skilled in fostering open communication among them all. Simply ... we provide coordinated assistance and care to older adults and their families.
The Science of Home Health Care®
CompassCare provides the highest level of personalized, professional and hospitality trained personal assistance and care in the market today. Led by our co-founder and Chief Gerontologist Officer, Dr. Mark Lachs, (co-chief of Geriatrics at NY Presbyterian Hospital and Professor of Medicine at Cornell Medical College), we focus exclusively on evidence-based solutions and services: The Science of Home Health Care®. We understand that finding the right CompassCare Assistant ("CCA") is both an art and a science. We proactively match the needs and wants of our clients to the CCAs we have on staff. For example, we have created a proprietary matching process that proactively matches the needs and wants of our clients to our CompassCare Assistants.
CompassCare Institute of Caregiving, LLC
All of our CCAs, CCAs are Certified Nursing Assistants and have been Red Cross certified in CPR and First Aid as well. We conduct regular clinical skills training, focused on aging related conditions, with all of our CCA’s in the field as well as in our own training facility. In addition, our CCA’s receive specialized professional training in the areas of Communication, Empathic Listening, and Customer Service through our own training institute: CompassCare Institute. Led by Dr. Karl Pillemer, professor of Gerontology at Cornell University's School of Human Ecology and Weill Cornell Medical School, our faculty also includes Dr. Rhoda Meador (Cornell University and Ithaca College Departments of Gerontology) and Dr. Judi Brownell (Cornell University School of Hotel Management). Collectively, they have developed, and continue to develop, a proprietary soft skills training program unique to CompassCare CCAs called CompassCare Works™.
360 Degree Assessment and Plan for Successful Aging™
At CompassCare, we are aiming to transform not only the way we assist people with managing their own aging: by planning for all aspects of it. We believe that successful aging and personal contentment come from a balance of factors: financial, legal, cognitive, socialization, mobility and personal purpose. We seek to help our clients take control of this process and preserve their choices for the future. To that end, CompassCare has developed a unique 360 Degree Assessment and Plan for Successful Aging™. This template forms an integral part of assistance and care at CompassCare: we conduct this assessment and summary care plan for all of our clients at the beginning of all of our relationships.
Our tools encourage older adults to articulate and self-advocate regarding how they choose to live into the future along with a plan encompassing what steps they need to take to make it happen. Furthermore, we help facilitate discussions among families so that desires for independent living are judiciously balanced with the need for safety and assistance. We are acutely aware that it can often be difficult to think and talk about aging, but we have all seen the consequences when we don't. Our goal is to encourage and enable our clients to be proactive about planning for successful aging, and to become empowered in the process. With that said, we are all well aware that there are often life circumstances beyond our control. This is why CompassCare was founded: to help you effective plan for all aspects of your future and to be here for you as you implement your plan.
What sets us apart
Home Care Services
Our private duty home care CompassCare Assistants (“CCA”) bring the best of themselves to their work. Our CCAs are meticulously selected, vetted, and continually trained to the highest standards known to the industry. We only hire CompassCare Assistants who are empathic, interested in older adults and passionate about what they do and we value and support our CCAs in every way possible. …… Integral to our service offering, every CompassCare client receives a comprehensive, 360 degree, in-home assessment as the basis of our Plan of Assistance and Care (PAC). Our 360 degree intake and assessment examines the medical, cognitive, functional, psycho-social, environmental, legal, and financial needs of our older adult clients. Based on our assessment and in coordination with our clients’ physicians, we develop a detailed Plan of Assistance and Care for our client that sets forth our collective recommendations for providing the optimal levels of assistance at home.
Client Family Portal
CompassCare offers our clients a HIPPA compliant, web-based portal to monitor your loved one’s care online. We understand how stressful it can be to have a loved one that needs help living independently. At CompassCare, we want to alleviate some of those stresses by giving you real-time visibility to the care process by helping to ease some of the logistical burdens with our online Family Room portal. With the CompassCare Family Room (available to you at no additional cost), you will be able to access records of care online from any device with internet access.
CompassCare Assistant Portal
CompassCare has developed in conjunction with its partners a portal for the CCA to, among other things, provide a resource to better serve and attend to the needs of our clients we serve. Like the CompassCare Family Bridge, this portal is provided as part of the over care and service offerings from CompassCare. It allows our caregivers to provide the highest level of customer service possible.
The Latest News From CompassCare
By: Judi Brownell You know you make good decisions most of the time. Every day literally hundreds of issues arise, large and small, that require you to choose among numerous options. And you do it—you stop at a quick-service restaurant rather than eating at home, you make a date for the oil change on Friday
-> Continue reading Reducing Decision Stress when Caring for Loved Ones
By: Mark Lachs What is “Care Transition”? This is when a patient gets “handed off” from one care venue to another or from one physician to another. For example, it could be a move from a hospital to a rehab facility after a knee replacement. Or, another transition may be when you are admitted through
-> Continue reading Care Transitions As We Get Older
By: Mark S. Lachs Have you ever wondered why you are taking SO many medications? Have you asked your doctor if there are any medications you can do without? Have you considered if each individual medication is helping or hurting you? You are not alone if you are being overprescribed medications by your doctors. Over
-> Continue reading 6 Questions to Ask Your Doctor to Avoid Over-medication
Compass Care, LLC Named One of the 2018 Best Workplaces for Aging Services by Great Place to Work® and FORTUNE
Great Place to Work and FORTUNE have honored CompassCare as one of the 2018 Best Workplaces for Aging Services.
By: Judi Brownell You politely end the conversation when a salesperson tries to convince you to purchase a timeshare condo. You have no problem walking away when a stranger wants you to give him a ride, or saying “no” to a server who tries to up-sell you drinks at a restaurant. You feel confident, able
-> Continue reading How to Deal with the Strong-Willed Parent
By: Bob Wolf In my last blog post, I discussed why your “Living Will“ might not provide you with the kind of legal protection you need in the event of advanced illness or permanent unconsciousness. We strongly recommended that you appoint a “Healthcare Proxy” (agent) who can make healthcare decisions for you when you are
-> Continue reading Who Should You Appoint As A Healthcare Proxy?
By: Judi Brownell The home tends to be the place where you let down your defenses and take out your frustrations, where your most intense emotions are expressed—a place where listening becomes particularly important. Did you realize that you can have a positive influence on your family environment simply by focusing on your listening skills?
-> Continue reading Overcome Listening Challenges in the Family
By: Bob Wolf There’s a great deal of confusion about these terms so I will try, in this and future posts, to bring some clarity to this extremely important topic. Living Wills, Advanced Directives and Health Care Proxies are all advance directives. An advanced directive is a legal document that tells your doctor and family
-> Continue reading Living Wills, Advanced Directives and Health Care Proxies
By: Karl Pillemer I recently had a stunning realization: We’re about to lose one of the most precious resources in America. I’m not talking about oil, gas, or rare metals. What we’re about to lose are the elders who make up the Greatest Generation. This amazing group survived World War II and the Great Depression,
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By: Judi Brownell You may have noticed that the more important something is to you, the more stress you experience. Deciding on what restaurant you’ll go to for lunch isn’t nearly as stressful as choosing the venue for a big celebration; your decision about what to wear to a football game may be spontaneous, but
-> Continue reading How to Deal with the Stress of Taking Care of Parents
Cornell Chronicle June 23, 2016 Nursing home residents commonly abused by neighbors By Heather Lindsey firstname.lastname@example.org Twenty percent of people living in nursing homes are abused by other residents, according to a study by researchers in the College of Human Ecology and Weill Cornell Medicine. “We were very surprised by the prevalence of aggression,” said
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Compass Care, LLC has been selected for the 2016 Best of Stamford Award in the Healthcare category by the Stamford Award Program.
Press Release FOR IMMEDIATE RELEASE Compass Care, LLC Receives 2016 Best of Stamford Award Stamford Award Program Honors the Achievement STAMFORD March 25, 2016 — Compass Care, LLC has been selected for the 2016 Best of Stamford Award in the Healthcare category by the Stamford Award Program. Each year, the Stamford Award Program identifies companies
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Caring for children, aging parents puts squeeze on workers The so-called ‘sandwich generation’ phenomenon ensnares many Maine adults – particularly women – and profoundly affects their time and finances. BY J. CRAIG ANDERSON STAFF WRITER email@example.com | @JCraigAnderson | 207-791-6390 SarahJoy Chaples’ mother was diagnosed with late-stage cancer in February. Despite surgeries and rounds of
-> Continue reading Caring for children, aging parents puts squeeze on workers
Distinguished Speaker Series Continues with Second Speaker on Successful Healthy Aging & Caregiving Dr. Karl Pillemer set to speak on April 21st at The Greenwich Library on “Living and Loving: Advice from the Oldest (and Wisest) Americans” March 17, 2016 10:17 AM Eastern Daylight Time STAMFORD, Conn.–(BUSINESS WIRE)–The Commission on Aging, The Greenwich Library, At
-> Continue reading Distinguished Speaker Series Continues with Second Speaker on Successful Healthy Aging & Caregiving
There are many reasons why some people live long healthy lives while others don’t, but one of them is undoubtedly genes. People in their nineties reveal their secrets to aging well Irene Maeve Rea, Jennifer Rea and Ken Mills, The Conversation Feb. 26, 2016, 2:28 AM 19,150 The ConversationNever too old. There are many reasons
-> Continue reading People in their nineties reveal their secrets to aging well – Business Insider
A breakthrough in understanding human skin cells offers a pathway for new anti-ageing treatments. Scientists make significant anti-aging breakthrough February 25, 2016 Credit: Peter Griffin/public domain A breakthrough in understanding human skin cells offers a pathway for new anti-ageing treatments. For the first time, scientists at Newcastle University, UK, have identified that the activity of
-> Continue reading Scientists make significant anti-aging breakthrough
For one mother, a hospital bed was the only choice. Shortage of caregivers hits home as families scramble to find help For one mother, a hospital bed was the only choice. By Chris Serres Star Tribune FEBRUARY 27, 2016 — 10:03PM GALLERY GRID JIM GEHRZ – STAR TRIBUNE Gallery: Pictures are hung on a wall
-> Continue reading Shortage of caregivers hits home as families scramble to find help – StarTribune.com
Alzheimer’s in Arizona: There is hope on the horizon for patients, caregivers SHARE STORY BY HOLLIDAY MOORE | February 26, 2016 @ 8:41 am http://ktar.com/story/932850/alzheimers-in-arizona-there-is-hope-on-the-horizon-for-patients-caregivers/ Alzheimer’s in Arizona: Hope for the future Government leaders and the medical community have hope for the future of Alzheimer’s patients and their caregivers. Listen: Alzheimer’s in Arizona: Hope for
-> Continue reading There is hope on horizon for Alzheimer’s patients, caregivers
CARE Act gives hand up to family caregivers Family caregivers are the backbone of elder care in Washington state The CARE Act would help by requiring caregivers to be looped in by hospitals, providers AARP is backing the measure, saying polls show bipartisan support for it MIKE TUCKER Courtesy of AARP Washington BY MIKE TUCKER
-> Continue reading CARE Act gives hand up to family caregivers | The Olympian
Help Offered to Adult Children Becoming Caregivers BY JEWISH TIMESFEBRUARY 26, 2016 A recent AARP report states that 40 million people provide 37 billion hours of unpaid caregiving a year, or 80 percent of the long-term care in this country, but each of us does not have to reinvent this wheel. Weinstein Hospice created the
-> Continue reading Help Offered to Adult Children Becoming Caregivers – Atlanta Jewish Times
700 Elders Reveal Secrets To Long-Lasting Love FEB 14, 2016 08:00 AM ET // BY ALYSSA DANIGELIS So, grandma, how did you make your marriage last? Cornell University sociologist Karl Pillemer set out to uncover the secrets to living happily ever after so he asked hundreds of older people about love, relationships, and marriage. Some of
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People over 65 shared their greatest regret in life – the most common one may surprise you Professor Karl Pillemer was unprepared for the answer he received when he asked older people what they regret most Rachel Gillett, Business Insider Thursday 7 January 2016 Karl Pillemer spoke to more than 1,500 people over the age of 65 Getty
-> Continue reading People over 65 shared their greatest regret in life – the most common one may surprise you
Proposed Minimum Wage to Cost Home Health $1.7 Billion By Amy Baxter | January 26, 2016 Health care associations are fighting back against a proposed $15 minimum wage that could cost hospitals, nursing homes and home health companies at least $2.9 billion annually. The Healthcare Association of New York (HANY), which is composed of 500
-> Continue reading Proposed Minimum Wage to Cost Home Health $1.7 Billion
Meet Next Avenue’s 2016 Influencers in Aging. These 50 advocates, researchers, thought leaders, innovators, writers and experts continue to push beyond traditional boundaries and change our understanding of what it means to grow older. Learn more about this year’s list | Read Influencers’ views on aging | View the 2015 list The List Influencer of the Year Ashton Applewhite Read
-> Continue reading Next Avenue’s 2016 Influencers in Aging
Published on HomeCare Magazine (http://www.homecaremag.com) Home > Print > Aging Place Features > January 2016 How Technology Will Impact Home Health Care The aging population is forcing tech evaluation and growth by Dr. John R. Patrick Between 2010 and 2050, the senior population is expected to reach 88.5 million, or 20 percent of the U.S.
-> Continue reading How Technology Will Impact Home Health Care
Hundreds of retirees share secrets to a happy marriage Nanci Hellmich, USA TODAY10:07 a.m. EST January 6, 2015 (Photo: Sam Greene, Gannett) 19CONNECTTWEET 72LINKEDIN 6COMMENTEMAILMORE When gerontologist Karl Pillemer asked hundreds of retirees to tell him the secret to a happy marriage, they poured their hearts out. They said that “marriage is hard. It takes
-> Continue reading Hundreds of retirees share secrets to a happy marriage
The Love Advice That Shocked Expert Karl Pillemer Next Avenue | By Suzanne Gerber Posted: 01/13/2015 6:21 am EST Updated: 01/13/2015 6:59 am EST SPECIAL FROM Next Avenue By Suzanne Gerber You’d think that nothing could shock Karl Pillemer, when it comes to the lives of older folks. After all, the distinguished gerontologist, family sociologist,
-> Continue reading The Love Advice That Shocked Expert Karl Pillemer
January / February 2015 Heart to Heart Gerontologist Karl Pillemer gleans relationship advice from veterans of long marriages By Heather Salerno Jennifer Thomas Birckmayer, MA ’56, was married to her husband for forty-seven years before he passed away in 2003. Theirs was a partnership built on deep love and commitment— the kind of relationship
-> Continue reading CornellCast – Inside Cornell: Karl Pillemer’s ’30 Lessons for Loving’
Jan. 20, 2015 15:15 UTC Compass Care Brings The Science of Home Health Care to Fairfield County STAMFORD, Conn.(BUSINESS WIRE) Renowned geriatricians are playing key roles in Compass Care, a new concierge care management and private duty homecare company. This Stamfordbased company was started four months ago by Dr. Mark Lachs, CoChief
-> Continue reading Press Release – Compass Care Brings The Science of Home Health Care to Fairfield County
Every year the AMA Foundation honors a select group of physicians and medical students who exemplify the medical profession’s highest values: commitment to service, community involvement, altruism, leadership and dedication to patient care. The inspirational stories of these awardees demonstrate the enormous impact that one person can have in his or her community. Dr. Debasish
-> Continue reading 2015 Excellence in Medicine Awards winners
Distinguished Speaker Series Announced − Successful Healthy Aging & Caregiving Inaugural talk set for Oct. 8th at Greenwich Library “What Your Doctor Won’t Tell You About Getting Older” – Dr. Mark S. Lachs September 24, 2015 10:31 AM Eastern Daylight Time STAMFORD, Conn.–(BUSINESS WIRE)–The Commission on Aging, The Greenwich Library, At Home in Greenwich and
-> Continue reading Distinguished Speaker Series Announced − Successful Healthy Aging & Caregiving | Business Wire
Compass Care, LLC has been selected for the 2015 Best of Stamford Award in the Healthcare category by the Stamford Award Program.
Press Release FOR IMMEDIATE RELEASE Compass Care, LLC Receives 2015 Best of Stamford Award Stamford Award Program Honors the Achievement STAMFORD October 21, 2015 — Compass Care, LLC has been selected for the 2015 Best of Stamford Award in the Healthcare category by the Stamford Award Program. Each year, the Stamford Award Program identifies companies
-> Continue reading Compass Care, LLC has been selected for the 2015 Best of Stamford Award in the Healthcare category by the Stamford Award Program.
Experts recommend team approach to thwart elder abuse.
Aging does not begin when you get a Medicare Card — it begins when you are born! Whether you’re 35, 55, 85 or beyond — you need to hear what renowned Geriatrician Dr. Mark Lachs has to say about the secrets of aging and assuring the highest possible quality of life at any age. Dr.
-> Continue reading Podcast: Geriatrician Dr. Mark Lachs – The Secrets of Aging Well – Library News