Opportunities for Current Employees

Hello, Everyone,
Welcome to our Employee Portal! This is the place to find job opportunities, COVID information, employee handbook and more! Check it regularly for the most updated information. Here is some important information to know this week:
  • We have updated our current opportunities. Please check Work Opportunities for Current Employees, and contact Debbie Hochadel at debbie.hochadel@compasscarellc.com if you are interested and available.
  • Our CNA Program, CompassCare Institute of Caregiving (CCIC) begins on May 17th. We offer scholarships for our employees!! Click here for more information or contact Sally Darrow at sally.darrow@compasscarellc.com or 203-676-9795 (call or text). 
  • You can now request UNAVAILABILITY in ClearCareGo. See the ClearCareGo tab for more information.
  • The COVID Policy has been updated. Click here to read.
  • VACCINATION is essential!  61% of our Active Employees have been vaccinated!! Have questions? Contact Mary Judge, mary.judge@compasscarellc.com.

This is YOUR Employee Portal. If there is information that you would like to have posted here, let me know!

Have a great week!
203-676-9795 (mobile – call or text)
LocationRequested ScheduleInformation
Greenwich, CTLive-in, Every DayCompanion Care, early stage dementia, need to cook, vaccine required
Armonk, NY12-hr day shift & 12-hr night shift, Every DayEarly onset Alzheimer’s, cooking, safety, companion, personal care
White Plains, NY10-12-hr day shift, Every DayAlzheimer’s, female CCA, driver needed
NY, NY8 hrs/day, Tu, Th, SatDeclining Parkinsons, companionship & engagement, vaccine required
Southbury, CTCheck in, 1 day a week, flexibleCheck-in service
NY, NYLive-In, Every DayMeal Prep, Household Tasks, Vaccine Required
NY, NYLive-In, Every DayMotivator, Companion, Increase Activity, Household Upkeep & Organization, Outside Errands, Shower Assists, Client is confused, unsteady, and incontinent, Vaccine Required
NY, NYLive-In Every DayClient is early 90s and needs full care, Vaccine Required
NY, NY (Sept – Apr), Colebrook, CT (Apr – Sept)Live-In Every DayAlzheimer’s, Vaccine Required
Midtown Manhattan12-hr day shift & 12-hr night shift, Every DayEngagement, Companionship, Safety, ADL’s. Parkinson’s, fall risk, Vaccine Required
Easton, CT4-hour shift, 1 day a week, flexibleFrontal Lobe Dementia
Bayside, Queens, NY9am-5pm Every Other SundaySafety Assist, Meals
GreenwichLive-in Fri-SunSafety Assist, Engagement, Vaccine Required

Interested in one of these opportunities?

Contact Debbie Hochadel



Request Unavailability!

Step 1: From the mobile app menu, select Hours Wanted and Unavailability

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Step 2: Click ‘Request Unavailability’ at the bottom of the screen

Request button

Step 3: An alert will populate letting the caregiver know that they may only request unavailability that does not conflict with existing shifts. Click Continue

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Step 4: Enter the details of the unavailability request. All fields are required unless otherwise noted

unavil request

1. Enter the From date and times. If the All Day box is checked, times are not required

2. Enter the “To” date and times. If the All Day box is checked, times are not required

3. Optional – Select if the request repeats daily, weekly, or monthly

4. Select a Reason

5. Enter any notes about the unavailability


Step 5: Click Submit

Step 6: If the unavailability request conflicts with already scheduled shifts, the caregiver will receive an error message

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Step 7: If the unavailability request does not conflict with already scheduled shifts, the caregiver will see a confirmation that their request was received and to call the office with any questions.

Request Received


Become a CNA through CompassCare Institute of Caregiving! Click here for more information or to apply today.

Our next class begins May 17, 2021. We offer scholarships to current Compass Care employees!! Contact Sally Darrow for more information,

sally.darrow@compasscarellc.com or 203-676-9795.


We have partnered with Tickets at Work to provide our employees with discounts on shopping, travel, and more! 

  • Become a member

  • Fill in the Sign Up information

  • Sign up with the company code: “Compass Care”

Laminate your COVID Vaccination Card!

  • At Staples – use code 81450
  • At Office Depot & Office Max – use code 52516714

Sign up for the NY Excelsior Pass to show your test results & vaccination: https://forward.ny.gov/excelsior-pass-business

The Conversation

Vaccination is the best way to protect yourself, your family, and your clients.

  • Clients are requesting vaccinated caregivers. Help us and help yourself — if you’re vaccinated, we have more opportunities available for you!
  • Register for your vaccine now. Click here.
  • Contact Mary Judge, mary.judge@compasscarellc.com, with questions.

COVID Tests are required for all employees:

COVID Safety Protocol: It is necessary to follow COVID Safety Protocol at all times to ensure the safety for all. Click here for our full COVID Employee Policy.

Safety Precautions 

  • Take your temperature every day before reporting to work. If your temperature is 100.4 F or higher, do not report to work. Contact the RN, Mary Judge (mary.judge@compasscarellc.com) immediately. 
  • Wear a mask while commuting to a client’s home. 
  • Wear a mask at all times while in a client’s home, unless you are in a segregated space, for example, in a separate room. 
  • Remove your shoes when entering client’s home. You should bring slippers to wear. 
  • Wash your hands immediately after arriving and before greeting client. 
  • Say hello to your client but do not offer to shake hands. 
  • Wash hands frequently (for 20 seconds) during your shift. 
  • Wash hands before and after serving client meals or refreshments. 
  • Wash hands before putting on gloves and after removing gloves. 
  • Use proper technique when putting on gloves and removing them. 
  • Wipe down hard surfaces with a disinfectant, including side rails, over bed tray, tables, phone, remote controls or any other hard surface the client, you or others use. 
  • Use Bleach or Lysol to clean if available. If not available, use white vinegar. 
  • Dispose of gloves properly. Use a new pair of gloves each time you provide personal care. 
  • Use the dishwasher, or if the dishwasher is unavailable clean dishes, glassware, and utensils by hand, using hot water while wearing gloves. 
  • Wipe down and disinfect all parcels or groceries that are delivered to client’s home. This includes anything made of cardboard, including cereal boxes, grocery bags, and egg cartons. 
  • Do not take client out for non-essential travel. 

COVID Paid Time Off: Compass Care, LLC has created and is providing a special COVID-19 sick time off (STO) benefit to support employees through the COVID-19 crisis. Please be advised this benefit is not state-mandated and is solely a benefit offered through Compass Care as our way to support our CCAs and from line workers during this pandemic. Click here for our full COVID PTO Policy

Completing reports for your clients during each shift is a requirement for all CCAs. This important information allows us to monitor client health, and it provides updates for client families. 


  • Complete all tasks and add detailed comments about the client. Remember that this information will be read by the family!
  • ClearCareGo Caregiver Tutorial


  • These reports provide important information on the client’s health, and they allow us to see how the client is progressing or when the client needs extra attention.
  • Snappii Quick Start Manual

Stay up to date by reading our latest newsletters!

March 2021

Click here for our Full Directory & Instructions on Who to Call When

After hours or on weekends, please direct calls to the AOD first. If the AOD does not pick up immediately, leave a voicemail and send a text. THEN please call the BAOD. If the BAOD does not pick up, please leave a voicemail and send a text.

  • AOD: call or text 917-855-8283
  • BAOD: call or text 917-855-1929

During Business Hours (M-F 9 am – 5 pm):

Virtual Education Programs 
April 2021
All programs are available via phone or webinar. Times listed are EST.
To find out about other programs, go to alz.org/crf


Connecticut Education Programs

April 12 at 1:00 PM Effective Communication Strategies
April 14 at 1:00 PM Understanding Alzheimer’s Disease
April 15 at 10:00 AM Dementia Conversations
April 19 at 10:30 AM 10 Warning Signs 
April 20 at 1:00 PM Legal & Financial Planning: Part 1
April 21 at 11:00 AM Understanding Alzheimer’s Disease 
April 21 at 5:00 PM 10 Warning Signs 
April 26 at 10:30 AM Understanding Alzheimer’s Disease
April 28 at 1:00 PM Alzheimer’s Conversations: Protecting your Health & Wealth
April 28 at 1:30 PM Effective Communication Strategies 
May 3 at 1:00 PM 10 Warning Signs 

Alzheimer’s Clinical Trials: What’s right for you?

April 29 at 2:30 PM Clinical Trials in Rhode Island Q & A 

Programas en Español

April 14 at 1:00 PM Conozca las 10 señales del Alzheimer
April 28 at 6:00 PM Cuidados en la etapa intermedia del Alzheimer

CT Caregiver Support Groups
Click here for support group dates and times

CT Early Stage Support
Click here for program and event dates and times

For more information or to register for these programs,
click the link or call our 24/7 Helpline



Connecticut State Advocacy Day 
A virtual event
April 13th 8:30-9:30 am
Learn how to use your voice to make a difference for families dealing with Alzheimer’s and all other dementia.
Register here: